Every business owner knows the importance of a reliable telephone system. Even when you’re still starting out or just running a small business, a good phone is essential so you can effectively communicate with prospects, customers, and suppliers.
by Ion Mae Escalante
Scalability describes the ability for a system to handle an increasing amount of workload without affecting its overall performance or efficiency.
As today’s businesses become more mobile (with teams, customers, partners and clients working from multiple locations), it is more crucial for organizations to have a communication tool that...
Documenting customer interactions is one of the secret ingredients to creating a customer-centric culture.
The Bring Your Own Device (BYOD) revolution is showing no signs of slowing down.
By 2020, the number of mobile workers in the United States will surpass 105 million, making up nearly three quarters (72.3%) of the total U.S. workforce.
Bring Your Own Device (BYOD) is the practice of allowing employees in an organization to bring and use their personal devices (such as computers, laptops, smartphones, or tablets) for work...
To be truly competitive in today’s business market, it’s critical that organizations remain adaptable and innovative.
These days, companies have the convenience of choosing between a live receptionist or an auto attendant.
Google Voice, the internet telephony service of search giant Google, was launched in 2009 after the company acquired the service GrandCentral.
Shopping around for a business Voice over Internet Protocol (VoIP) phone system can be a daunting task, especially when there are so many different plans and providers available in the...
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