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businesswoman taking down notes while on the phone

Documenting customer interactions is one of the secret ingredients to creating a customer-centric culture.

man bringing own device to work

The Bring Your Own Device (BYOD) revolution is showing no signs of slowing down.

employee using smartphone

By 2020, the number of mobile workers in the United States will surpass 105 million, making up nearly three quarters (72.3%) of the total U.S. workforce.

Bring Your Own Device concept

Bring Your Own Device (BYOD) is the practice of allowing employees in an organization to bring and use their personal devices (such as computers, laptops, smartphones, or tablets) for work...

Virtual Private Network

To be truly competitive in today’s business market, it’s critical that organizations remain adaptable and innovative.

IP phone message

These days, companies have the convenience of choosing between a live receptionist or an auto attendant.

Google voice

Google Voice, the internet telephony service of search giant Google, was launched in 2009 after the company acquired the service GrandCentral.

VoIP telephone

Shopping around for a business Voice over Internet Protocol (VoIP) phone system can be a daunting task, especially when there are so many different plans and providers available in the...

custom vanity number

Everyday, consumers get bombarded by literally thousands of advertising messages in many different channels, from television and radio, to email and social media.

businessman calling with a VoIP phone

One of the most exciting and challenging aspects of a business is being able to plan for growth.

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