Editorial Review

In the simplest of terms, VirtualPBX is a PBX hosted in the cloud that includes management activities for business VoIP services. Instead of the typical on-premise PBX, a VirtualPBX solution is hosted at a remote data center that is being maintained by the service provider.

No Capital Costs

One of the biggest advantages of a VirtualPBX service over a traditional VoIP service is that there are no capital costs involved. Since the service is hosted in the cloud, companies no longer have to purchase expensive PBX equipment. At the same time, companies also do not have to worry about installing or maintaining said equipment.

Low Monthly Fee

Another advantage of using VirtualPBX over an on-premise solution is that VirtualPBX usually comes with a lower monthly cost and a generous allowance of shared minutes within the US and Canada. Compared to a PSTN-based phone service, businesses can save up to 80% on their phone bills. Additionally, there a number of features you can add-on for a reasonably monthly fee.

Flexibility

VirtualPBX allows businesses to upsize or downsize their plan as long as they have enough broadband support through their internet service. Furthermore, extensions can be set to ring on cell phones, at work, or even at home. This gives businesses the flexibility to go mobile as their business expands.