Provider Summary
$20 a seat for unlimited calling. 2 free local phone numbers (additional numbers $1 each). Unlimited conference calling with 2 bridges included.
Plan Pricing & basic Information
- Minutes: Unlimited
- N/A
- Long Distance: N/A
- International: N/A
- Set-up Fee: 0.00
- Termination Fee: 0.00
Number Availability & Details
Equipment Options
Equipment Options
Disclaimer - Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
User Reviews for Phonebooth OnDemand
Average user reviews
Based on 8 Reviews
Overall
3.55
Customer Service
3.9
Sound Quality
3.9
Price
4.25
Features
3.25
Customer Service:
1
Sound Quality:
1
Price:
1
Features:
1
Overall:
1
Would Not Recommend to a friend.
I hate this company. Searching for a replacement provider.
Posted on: December 26th, 2018 by Kpfitzner
Phonebooth sucks. Literally the worst company I have paid for a service and Ive been with them for 6 years. Dont keep your card on file with them or they will arbitrarily charge it for whatever amount they please. Horrible support, no features or perks. They are in the dinosaur era of voip service. I cant recommend to find a different provider enough.
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Customer Service:
5
Sound Quality:
5
Price:
5
Features:
3
Overall:
3
Would Recommend to a friend.
They stopped updating provisioning software 4 years ago
Posted on: December 12th, 2016 by jomo
I liked Phonebooth initially. However, the phones they support are old and have reached end of life. They don't support Polycom phones with 4.0 firmware or newer. Neither do they support any Yealink phones available in the market now. I have called several times and created several cases for help but the only response I get is that they don't have any information about future plans. May be they are planning on closing shop soon. Who knows... they don't know either
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Customer Service:
3
Sound Quality:
4
Price:
5
Features:
1
Overall:
2.8
Would Not Recommend to a friend.
Don't use Phonebooth
Posted on: November 9th, 2013 by VoipReview Staff
If you depend on a reliable phone system for you business, don't use Phonebooth. I'm moving our stuff to another provider as soon as I can
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Customer Service:
5
Sound Quality:
5
Price:
5
Features:
5
Overall:
5
Would Recommend to a friend.
Phonebooth has made everything easier
Posted on: August 9th, 2012 by bhenry412
We switched over to Phonebooth about four and a half months ago and it's been smooth sailing ever since. We run 15 phone lines on their business Voip plan and have been happy thus far. This is what a phone system should be like. Running our business has been much smoother since we no longer have to worry about our phone service cutting out like our old provider used to do. Phonebooth works as it should, and the features are helpful as well
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Customer Service:
5
Sound Quality:
5
Price:
5
Features:
5
Overall:
5
Would Recommend to a friend.
Phonebooth has been great for our business
Posted on: July 24th, 2012 by jasminek23
If you are in the market for reliable business VoIP phone service, look no further than Phonebooth. We switched our business over to Phonebooth's business VoIP service about seven and a half months ago. Before Phonebooth, we had gone back and forth between traditional phone service, and a couple of other VoIP providers. The VoIP service providers we used before Phonebooth were decent at times, but when you operate a business that depends entirely on phone calls, you cannot afford to have a "decent" phone service carrier. A colleague of mine recommended Phonebooth because he had used it at his previous company, so we gave it a try. I must say I am glad we did because we have had great working phone service ever since we switched with no dropped calls or any other hitches whatsoever
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Customer Service:
2
Sound Quality:
1
Price:
4
Features:
3
Overall:
2.2
Would Not Recommend to a friend.
Phonebooth was full of promises
Posted on: June 10th, 2011 by rebclu
Phonebooth was full of promises and has really advanced the management interface for hosted voip into the realm of easy to use. Unfortunately, they are difficult to get engaged on service quality issues which have become more and more frequent. We are now two years in with Phonebooth and have to abandon ship due to horrendous voice call quality that bandwidth.com doesn't seem to be able to reproduce, diagnose, or fix. It seems that every time we try to make a call, the party on the far end cannot hear us clearly, complaining about dropped words and syllables. As an unrelated issue, we cannot even call Phonebooth support from our phonebooth phones, instead having to use our cellphones to interact with their supportand that's when our phones are working! andnbsp
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Customer Service:
5
Sound Quality:
5
Price:
5
Features:
5
Overall:
5
Would Recommend to a friend.
Good Deal!
Posted on: November 17th, 2008 by garydean
Good Deal!
After speaking with multiple companies I choose bandwidth.com. The sales rep that I worked with was knowledgable and answered all my question and concerns. I moved from an old Panasonic system that I inherited with the office space that I leasing. After payinga local phone guy a small fortune for setup and a coupleof changesI decided it was time for a change. I like to feel that I'm pretty tech savy and along with a little help from their customer support was able to get my hosted phonebooth up and running. It's early, but so far I'm very happy with my decision
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Customer Service:
5
Sound Quality:
5
Price:
4
Features:
3
Overall:
4.4
Would Recommend to a friend.
bandwidth.com: so far so good
Posted on: June 13th, 2008 by far182
Good sales proccess. Not pushy at all and very friendly. They are one of the more expensive solutions around but their reputation for quality and reliability are top. They standardize on the Edgemarc ALG Voip gateways which I have experience with. This says alot about how much they care about voice quality. With the Edgemarc the phone quality is as good as a PRI.
Ordered a T1 and 10 Unlimited Two-Way SIP trunks from them. They promised 45 days from order to install and delivered in about 35. The T1 is a Qwest T1. I required a very basic extended Dmarc, but they still wanted to charge me over $300 extra for it. Considering I wanted the provider to be completely responsible for the quality of the solution, I decided to pay for them to-do it.
While waiting for the install I checked my online portal. I noticed they had forgot to add my Suite number on our building address. Worried that this would cause problems I emailed and called my install coordinator about it and was promised it would be resolved. He did update my address on the online portal, but somehow their system still had our address without our suite number. Since there are about 45 companies in our building, when Qwest came out to install the extended Dmarc they didn't know where to go. They didn't do it. I had to call into bandwidth.com and have them coordinate sending Qwest back out to-do the Dmarc. Not that big of a deal, but worth noting.
Also, I was getting worred because we still hadn't recieved our router. The install coordinator said they were delayed because of a backorder on parts. He promised that when it came in he would overnight it to me. The router came in and they configured it. But instead of overnighting it, it came ground shipping. This took 8 days to get to us. Again, not a big deal but worth noting.
The router came in and I plugged it into the T1. The T1 lit up perfectly. Though the LAN side IP was not set correctly by them (they have you fill out a questionair on how you want it). The next day I worked with the Activations team and they reconfigured the router per our needs and internal network. Working with them took a lot longer because the router wasn't pre-configured correctly, but their service was top notch. These people are very nice and really know customer service. Ontop of all that they are very technical and know how to-do their jobs well. This is a rarity in ISP's.
Once activated we placed many test calls and they were fantastic. The service is absolutely stunning. Also, the Internet is very speedy and feels like a Teir1 provider.
Sadly, we had forgot to test DTMF before ending our call with activations. We soon found out that DTMF wasn't functioning. I called into support and was quickly greeted with yet another very nice and friendly support person. They took my ticket and said someone would get back to me in 1/2 hour. As they promised, a tier2 tech did call us back. We worked on the issue for a few hours and foundout that our PBX had DTMF compatibility issues with the voice provider they had us on. Their level3 tech put us on one of their other providers and this solved the problem.
All in all the experience has been great and the service is very high quality so far. If choosing again, I would for sure go with Bandwidth.com. Great quality phone and Internet and friendly customer service. There might be a few mild bumps getting started, but all in all they are a great fit for us.
If you need a rock solid service, Bandwidth.com is a great choice
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Learn More
Compare Features Side-by-Side by plan.
- 3-way-calling
- 411
- Account Management
- Address Book
- Attendant Console
- Auto Attendant
- Auto Forwarding
- Barge-in
- Call Blocking
- Call Center
- Call Conferencing
- Call Forwarding
- Call Hold
- Call Transfer
- Call Waiting
- Caller ID
- Click-to-call
- Control Panel
- Distinctive Ring
- Diversion Inhibitor
- Do Not Disturb
- E911
- Enhanced Voicemail
- Extensions
- Find Me/Follow Me
- Hook Flash
- Hunt Groups
- International Blocking
- Multi-Ring
- Music on Hold
- Outlook
- PC to Phone Calls
- Professional Greeting
- Redialing
- Remote Office
- Speed Dialing
- Voicemail
- Voicemail to Email