Provider Summary
Fonality is a full-service business communications provider. They offer solutions in the form of business phone systems, unified communications, and cloud-hosted services.Their award-winning solutions address the needs of today's businesses through a number of included features, tools, and unified communications options. And with flexible deployment, a high retention rate, and cost-effective plans, Fonality delivers a solid option for companies seeking business phone service.
Editorial Review
Trusted by more than 300,000 users, Fonality offers reliable and affordable phone solutions for businesses of every size and industry. Their VoIP phone service and phone systems are bundled with their Unified Communications (UC) software, providing organizations a complete business communications solution that lets them sell, provide service, and communicate with ease.
Packed with Powerful Features
Fonality’s business phone solutions are not only affordable and reliable, they’re also packed with powerful features not found with traditional analog business phones. These include functionalities for trouble-free phone administration (Auto-Attendant, Online Admin Portal, and Call Records and History), efficient call management (Personalized Call Routing, Voicemail Management & Transcription, and Click to Dial), and support for a distributed workforce (Mobile Device Integration, Multiple Location Integration, and Offsite Desk Phone and Softphone Support). Features and prices vary for each of their packages: Essentials, Professional, and Ultimate.
Website
http://www.fonality.com/Essentials
The Essentials plan is a great phone solution for all business sizes. It includes unlimited calls, over 100 additional phone features, unlimited basic queues and auto attendant.
This plan is available in the following countries: United StatesPlan Pricing & basic Information
- Regular Price: $19.99
- Minutes: Unlimited
- N/A
- Long Distance: Unlimited
- International: Unlimited
- Set-up Fee: $0.00
- Termination Fee: $0.00
Number Availability & Details
- Area Code Selection
- Local Number Port
- Number Port
- Toll-Free Number
- Virtual Numbers
Equipment Options
- SIP/BYOD
- Phone Credit
- IP Phone For Sale
- ATA For Sale
Equipment Options
- Auto Attendant
- Call Conferencing
- Call Forwarding
- Call Hold
- Redialing
- Voicemail
Professional
The Professional plan includes all Essentials features plus our award-winning HUD Mobile App, HUD UC Software, Daily Email Reports and On-Demand Recording. Unlimited calls, 100+ phone features, unlimited basic queues, auto attendant.
This plan is available in the following countries: United StatesPlan Pricing & basic Information
- Regular Price: $24.99
- Minutes: Unlimited
- N/A
- Long Distance: Unlimited
- International: Unlimited
- Set-up Fee: $0.00
- Termination Fee: $0.00
Number Availability & Details
- Area Code Selection
- Local Number Port
- Number Port
- Toll-Free Number
- Virtual Numbers
Equipment Options
- SIP/BYOD
- Phone Credit
- IP Phone For Sale
- ATA For Sale
Equipment Options
- 3-way-calling
- Account Management
- Address Book
- Attendant Console
- Auto Attendant
- Auto Forwarding
- Barge-in
- Call Blocking
- Call Center
- Call Conferencing
- Call Forwarding
- Call Hold
- Call Transfer
- Call Waiting
- Caller ID
- Click-to-call
- Control Panel
- Distinctive Ring
- Diversion Inhibitor
- Do Not Disturb
- E911
- Enhanced Voicemail
- Extensions
- Find Me/Follow Me
- Hook Flash
- Hunt Groups
- International Blocking
- Multi-Ring
- Music on Hold
- Outlook
- PC to Phone Calls
- Professional Greeting
- Redialing
- Remote Office
- Speed Dialing
- Voicemail
- Voicemail to Email
Ultimate
The Ultimate plan includes all Professional features plus voicemail transcription, video collaboration, advanced queues, real-time metrics and graphical reports. Unlimited calls, 100+ phone features, unlimited basic queues, auto attendant, HUD UC software, HUD Mobile app, On-Demand Recording, Daily Email Reports.
This plan is available in the following countries: United StatesPlan Pricing & basic Information
- Regular Price: $34.99
- Minutes: Unlimited
- N/A
- Long Distance: Unlimited
- International: Unlimited
- Set-up Fee: $0.00
- Termination Fee: $0.00
Number Availability & Details
- Area Code Selection
- Local Number Port
- Number Port
- Toll-Free Number
- Virtual Numbers
Equipment Options
- SIP/BYOD
- Phone Credit
- IP Phone For Sale
- ATA For Sale
Equipment Options
- 3-way-calling
- Account Management
- Address Book
- Attendant Console
- Auto Attendant
- Auto Forwarding
- Barge-in
- Call Blocking
- Call Center
- Call Conferencing
- Call Forwarding
- Call Hold
- Call Transfer
- Call Waiting
- Caller ID
- Click-to-call
- Control Panel
- Distinctive Ring
- Diversion Inhibitor
- Do Not Disturb
- E911
- Enhanced Voicemail
- Extensions
- Find Me/Follow Me
- Hook Flash
- Hunt Groups
- International Blocking
- Multi-Ring
- Music on Hold
- Outlook
- PC to Phone Calls
- Professional Greeting
- Redialing
- Remote Office
- Speed Dialing
- Voicemail
- Voicemail to Email
Disclaimer - Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
User Reviews for Fonality
Average user reviews
Based on 59 Reviews
Would Not Recommend to a friend.
Netfortris is the Worst customer service EVER
Posted on: May 25th, 2021 by OTA
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Terrible customer service, overpriced for features needed for tiny office
Posted on: May 15th, 2020 by newphoneserviceinAtlanta
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality is not the kind of phone provider you want to hire
Posted on: February 17th, 2020 by jbecker4
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Absolutely terrible! I need a lawyer to get out of a 12 month contract I signed 5 years ago
Posted on: March 26th, 2019 by Cableson
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Don't use them!
Posted on: February 28th, 2019 by apisani
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
So glad we switched carriers and regret not switching sooner
Posted on: November 6th, 2018 by balva11
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality - 0 star review
Posted on: January 29th, 2018 by NikK
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality poor service and shady contracts
Posted on: January 16th, 2018 by Overall Capital
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Love surprising our customers! - Fonality
Posted on: November 24th, 2014 by allstate59224
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Not a viable system for business use - Fonality
Posted on: November 20th, 2014 by adriandewey
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Almost 4 years - Fonality
Posted on: October 23rd, 2014 by CTS
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality Customer for 7 years
Posted on: October 2nd, 2014 by gflemg
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality Is The Final Answer
Posted on: September 11th, 2014 by rmkeppel
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Great businesses with strong IT Fonality
Posted on: July 18th, 2013 by chipk77
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality is not good
Posted on: June 11th, 2013 by Brian2
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality seems like a smaller firm that's trying to do big things ....
Posted on: April 20th, 2013 by kingtj
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality Service
Posted on: March 8th, 2013 by nbhatia
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Great, responsive customer care
Posted on: December 31st, 2012 by brettdicus
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Amazing Features
Posted on: December 27th, 2012 by logicmate
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
The Best of The Best
Posted on: December 19th, 2012 by JDCameron1088
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality Review
Posted on: December 19th, 2012 by anthony1012
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality
Posted on: December 7th, 2012 by cmundy
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Terrible technical support
Posted on: October 17th, 2012 by ykoles
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Good local, terrible international calling
Posted on: September 29th, 2012 by vivit
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
snappytax
Posted on: August 30th, 2012 by snappytax
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality Business Voip and PBX Solution
Posted on: August 30th, 2012 by davel
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Best VOIP setup experience
Posted on: August 14th, 2012 by baymoreno
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
What did we sign up for
Posted on: July 3rd, 2012 by Bruce Hall
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality is a great, cloud based, full featured PBX solution
Posted on: June 28th, 2012 by aaron
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality is fantastic!
Posted on: June 28th, 2012 by dbridgewater
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality: Excellent
Posted on: June 26th, 2012 by YourITDepartment
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Saved my business from losing money
Posted on: June 21st, 2012 by VoipReview Staff
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Set it up then leave it
Posted on: June 21st, 2012 by chadwick
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Good Customer Service and Overall Satisfaction
Posted on: June 20th, 2012 by Kevin Rooney
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
New Fonality Customer - so far, so good
Posted on: June 20th, 2012 by RTM
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Great Service!
Posted on: June 19th, 2012 by kristinepassons
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Stable and trustworthy Telephony system for Call Centers
Posted on: June 19th, 2012 by hiroshiba
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality user for over six years. Recently went real bad
Posted on: June 19th, 2012 by TC
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality are the Worst
Posted on: June 15th, 2012 by martinvarley
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality: Very happy with it so far
Posted on: May 24th, 2012 by zytelnetworks
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality: Good price/features
Posted on: May 23rd, 2012 by KenC
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality: Absolutely Awful Customer Service
Posted on: May 21st, 2012 by ChasWilliams
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality: Daily Outages and Issues
Posted on: May 4th, 2012 by swander42
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality: Do Not Recommend
Posted on: April 18th, 2012 by InvstCo
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality: We had to fix the problem ourselves
Posted on: March 14th, 2012 by Austin_Entrepreneur
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality: Awful Support
Posted on: March 7th, 2012 by Tech120
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality: $3000 Annual Support Fee
Posted on: January 20th, 2012 by winston78
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality: Won't Respond
Posted on: December 27th, 2011 by sgrady
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality: I got great service
Posted on: March 22nd, 2011 by sajohnston
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Review of Fonality: sound quality and price are decent, but...
Posted on: March 8th, 2011 by byrnebox
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Not Recommend to a friend.
Fonality: sound quality is a huge step up for us
Posted on: September 3rd, 2010 by mdhunsche
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality: Reliable and Recommended
Posted on: March 24th, 2010 by RayRayT32
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality Voip Provider Review
Posted on: March 19th, 2010 by R.Boyd
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality: Excellent Quality, Incredible Savings
Posted on: March 13th, 2010 by migraves
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality: piece of cake
Posted on: March 11th, 2010 by C.LebourII
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality is the Solution for Us
Posted on: January 29th, 2010 by voipnewbie
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Re: Fonality
Posted on: January 17th, 2010 by voipnewbie
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Re: Fonality
Posted on: January 15th, 2010 by busimessman
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Would Recommend to a friend.
Fonality: Mixed Bag
Posted on: August 6th, 2009 by 2wheelbikes
This review is the subjective opinion of the user and not of MyVoIPProvider.com or VoIP Review.
Essentials
The Essentials plan is a great phone solution for all business sizes. It includes unlimited...
Learn More
Professional
The Professional plan includes all Essentials features plus our award-winning HUD Mobile App, ...
Learn More
Ultimate
The Ultimate plan includes all Professional features plus voicemail transcription, video...
Learn More
Compare Features Side-by-Side by plan.
- 3-way-calling
- 411
- Account Management
- Address Book
- Attendant Console
- Auto Attendant
- Auto Forwarding
- Barge-in
- Call Blocking
- Call Center
- Call Conferencing
- Call Forwarding
- Call Hold
- Call Transfer
- Call Waiting
- Caller ID
- Click-to-call
- Control Panel
- Distinctive Ring
- Diversion Inhibitor
- Do Not Disturb
- E911
- Enhanced Voicemail
- Extensions
- Find Me/Follow Me
- Hook Flash
- Hunt Groups
- International Blocking
- Multi-Ring
- Music on Hold
- Outlook
- PC to Phone Calls
- Professional Greeting
- Redialing
- Remote Office
- Speed Dialing
- Voicemail
- Voicemail to Email