Quality of VoIP services dipped by about 5 percent in last 18 months: Study

26 July 2006

The quality of VoIP services was never much competition for the traditional telephony systems. However even this quality seems to have dropped off by about 5 percent in the last 18 months, according to a new study by Brix Networks, a company, which makes monitoring, tools for service providers.

The company used data gathered from its website called TestYourVoip.com, which it created two years ago. The test allows users to know exactly what quality is offered by their VoIP services. Around 1 million VoIP connections were tested through the website. Brix found that 20 percent of these had unacceptable quality. This figure is up from the 15 percent reported a year ago.

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