Orange takes flak over data cap

04 June 2007

Some Orange customers who signed up to the operator's
"flat-rate" data bundle have expressed outrage over the usage cap that
the company placed on it.


One month ago, Orange announced a series of data bundles
designed to make mobile surfing more attractive to customers. One
package, "Monthly Anytime", was priced at £8 per month and pitched at
"seasoned surfers who demand great value for all their mobile
browsing". At the time, the company's vice president of mobile and
convergence, Jean-Pascal Van Overbeke, said: "Our new pricing structure
makes it easy for our customers to understand exactly what they are
getting and for how long, when they access the mobile internet.
Customers can get access to the web on the move, without the fear of
being caught out by any hidden charges."

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