PCWorld, 26 June 2006

New small-business Internet phone service features a consolidated billing option--but not much else.

For years big businesses have used Voice over IP systems--phone services that use the Internet--to save on telephone costs. But it's only recently that small businesses, which typically aren't ready (or willing) to make a wholesale switch away from traditional local phone service, have been checking out the cost savings and voice quality by using VoIP on a line or two.

Skype, which started as a personal voice chat and video phone service, now claims more than 100 million users. The company recently introduced a service aimed at small businesses. I tried out Skype's business service.