VoIPNews, 25 April 2005
Before you sign a contract you should make sure you know the answers to these 10 questions.
1. What is the contract termination policy? Can I get out early and what penalty is there? Are there other termination costs?
Unfortunately, providers and particularly their sales teams will often try to lock you into long-term contracts. This is common practice throughout the communications industry and you probably can't avoid it, but do your best to remove arbitrary and excessive early-termination penalties.