17 September 2007

VoIP, or Voice over Internet Protocol, will probably
sound like perplexing IT jargon to some owners of small businesses.
However, the term VoIP is becoming an increasingly analysed topic among
the business and IT press alike.

According
to research carried out by Silicon.com, 60 per cent of UK small and
medium-sized businesses considered investing in VoIP in 2007. In terms
of planned investment, it only lags behind laptop and handheld
computers.

So
what exactly is this technology and why all the fuss? More importantly,
what does it mean to small firms and how can it be of any benefit?