09 February 2007

The implementation of an IP PBX system requires specific expertise, and the up-front costs can be prohibitive. One alternative is to use a hosted IP PBX service. Deb Shinder explores the advantages of this solution, discusses how it works, and offers a list of options.

Once your company grows past the small business stage, you'll
probably provide telephone services to the office through a private branch exchange
(PBX) system of some kind also known as a switchboard. This lets you share a
number of incoming phone lines among a larger number of extensions, so it's not
necessary to pay for a separate line for every office employee or workstation,
which saves money.