Provider of the Month: Nextiva

Based in Scottsdale, Arizona, Nextiva has been serving small businesses since 1996, but the current version of the company entered the business VoIP market in 2006. Now they are one of the leading providers of cloud-based business phone services that prides themselves on reliability and what they call “amazing service.”

Nextiva entered the VoIP market almost by accident. While looking for a business VoIP solution for themselves the company discovered that most options were either overly complicated, ineffective, or overpriced. Rather than try and make these solutions work, Nextiva decided to do it themselves.

They acquired a small VoIP company and become their own first class VoIP provider. Now the company works with small to mid-sized businesses, and provides them with the type of business VoIP solutions they were looking for back in 2006.

Nextiva’s main service plans include options for a hosted PBX, PBX SIP Trunking, and vFAX solutions. More importantly, they offer affordable rates that beat out many of their competitors, which has helped them earn several “Top VoIP Provider” (Business VoIP) awards. A standard business VoIP plan from Nextiva is $34.95 per line for 1-4 lines, $29.95 per line for 5-20 lines, and $19.95 per line for 21+ lines.

One element of Nextiva’s service that makes them unique is their business VoIP technology, called NextOS. NextOS allows Nextiva to offer customers a wide variety of features including Nextiva Anywhere, which allows customers to reach a business employee at any phone line (desk, home, or mobile) they choose.

With the help of the NextOS platform, Nextiva outfits small businesses with big business features like simple bundled packages, technology-enabled productivity, and flexible services. The NextOS platform supports 16 of the 25 largest global telecom companies.

Nextiva has also received Telephony Magazine’s “Product of the Year” award for five years in a row, which TMC CEO Rich Tehrani says is “recognition of their commitment to advancing IP communication technologies.” Along with recognition from Telephony Magazine, the company has also earned several other “Product of the Year” and “Business Provider of the Year” awards since 2006.

In addition to their various business accolades, Nextiva also maintains a strong focus on offsetting their carbon emissions. In January of 2013, they renewed their commitment with to maintain a CarbonFree operation for their fifth consecutive year.

In 2009 the company created an internal recycling program, began offering employees reusable cups, and reduced the amount of onsite printers to cut down on extensive use of paper products and decrease the company’s carbon footprint. Nextiva’s VP Yaniv Masjedi says that “by developing a carbon neutral office environment, we demonstrate to our customers and employees that we are doing our part to offset CO2 emissions."

Nextiva has not only set a high standard of excellence as a business VoIP solution and environmentally-friendly company, but they’ve also been named one of Phoenix, Arizona’s best places to work for the past two years. The honor recognizes select Valley-based companies that have built strong company morale and have unique and exceptional employee benefits.

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