Business Insights and Tips

by Ion Mae

For many of us, one of the biggest annoyances is getting an unwanted phone call at the wrong time. Unwanted telemarketing and robocalls can be very annoying and distracting. In fact, the Federal Communications Commission (FCC) receives thousands of complaints each month about annoying telemarketers and robocalls.

So how can you put an end to unwanted calls once and for all and keep your home at peace? Below are some tips to follow to help you block those pesky calls:

by Ion Mae

Vishing is a communications scam in which an individual or a business receives a phone call from a criminal who is posing as a representative of a trusted organization (such as a bank, insurance provider, IRS, etc.) in order to obtain critical personal and financial information. And in fact, vishing is one of the most common security threats Voice over Internet Protocol (VoIP) users face.

by Ion Mae

The countdown to Thanksgiving and the holiday shopping days thereafter - infamously known as Black Friday and Cyber Monday - has begun. The holidays are a time for family, reunions, and social gatherings. But these days are also some of the biggest shopping days of the year, with promos and deals available in nearly every store. In fact, according to National Retail Federation, holiday sales in 2015 increased 3% (to $626.1 billion).

by Ion Mae

If you run a business that keeps you traveling or requires employees to work from home and/or remote locations, having a business phone solution that lets you connect and communicate from anywhere is crucial. This need is perhaps one of the reasons behind the increasing popularity of mobile Voice over Internet Protocol (VoIP) apps.

by Ion Mae

Today’s business landscape has vastly changed from what used to be. Gone are the days when enterprises were tied to one physical location. Now, many modern businesses are exploring various tools and technologies that help make work easier, productive, and more cost-effective, regardless of the company size or location. Companies that employ physically dispersed teams are now more commonplace, and so is the practice of letting employees bring in their own devices for work.

by Ion Mae

Businesses looking to increase their profits usually have two options: increase their income or decrease their expenses. If you cannot afford to increase the rates of your products or services to boost your income, then implementing some cost-cutting measures is essential to put more money back into the business. There are plenty of areas you can look to reduce unnecessary spending: electricity, gasoline, supplies...and even your phone system.

by Ion Mae

There’s nothing like meeting face-to-face with colleagues, employees, or clients for a more personal experience. In-person communication builds trust and credibility, strengthens relationships, and improves creativity and collaboration. But meeting in person may not always be practical or feasible, especially as budgets shift or as companies expand on a national and/or global scale. Communicating via email or chat works for some businesses, but often these methods can create confusion or misunderstanding due to lack of personal contact.

by Ion Mae

Fax machines are undeniably one of the earliest office technologies that broke down distance barriers and enabled fast communication for businesses. In today’s increasingly mobile business world, though, fax machines hooked to phone lines present more obstacles to workplace efficiency than actual benefits. Fortunately, there is a better option available: virtual faxing.

by Ion Mae

Telephone systems have dramatically transformed since Alexander Graham Bell made the first phone call in 1876. What began as large, clunky machines have evolved into lighter, wire-free, and transportable devices capable of connecting people from all around the globe. And for many of today's businesses, phone systems are no longer just machines for calling - they have become a vital tool that makes up a critical part of how an organization operates.

by Ion Mae

The emergence of Voice over Internet Protocol (VoIP) technology has revolutionized how people do business. It has enabled companies to cut costs, helps them communicate with colleagues and clients regardless of location, and boosts the overall productivity of the organization through effective communication.  But while it has brought significant changes to many departments and industries in business, one of the more notable (but often overlooked) beneficiaries is the Human Resources (HR) department.

Here are a few of the ways a business VoIP solution benefits your HR team:

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