Future Nine- Use them at your own risk. That is all I can say

Submitted by webafella on Sun, 01/04/2009 - 07:26.

I wrote here a while back (I am not sure if you will find the post since I am told comments are edited and well, the truth is out there and you can't hide the truth myvoip) about Future Nine and how the service was terrible and I could not get my SIP device to work.

I decided to leave the company I was with (www.pennytel.com) due to poor service etc and looked at the list of 100 VOIP providers again and noticed Future Nine was still up. Anyway, I read the reply from their CEO and decided to give them another go.

I paid using Google Checkout and not PayPal as before and my account was active in minutes. I was able to finally configure the device after 12 hours but support were helpful and I must admit the service was very good. Other companies can learn from you (webacall..hint..hint)

The best part was however the sound quality. I could hear the other person quite well and I never knew VOIP could be so sweet! Seriously, after the other companies I used, I was about to give up on this technology.

All I can say to the CEO of Future Nine is that yes, you were right. Service is great and I am back with you!

 

23.01.2009

Further update - The service seems to have deteriorated. Lines are poor and so is customer services and I am now not even getting any responses to my emails from support.

What can I say Mr Future Nine MD? I was right.

 

Update from the above: My line is bad and I cannot reach UK mobiles, calls to some countries in Europe is so bad that you can't even hear the other person. I thought VOIP was supposed to at least audible but my line is so bad, I have complained to them and I was finally told that there was nothing they can do and I should go elsewhere. I appreciate the honesty but does this mean that your customers who have a problem that you can't or are not willing to fix should leave? I have used most companies here and to be honest I am now beginning to doubt this website. Anyone in UK reading this, I suggest you stick to them UK companies that may sound expensive but at least you can actually talk over the phone and not saying " Can you hear me" all the time! Look how much money I have wasted: 24 Apr 2009 Future Nine Corpo... - $10 Credit View Order USD10.00 25 Mar 2009 Future Nine Corpo... - $10 Credit View Order USD10.00 8 Feb 2009 Future Nine Corpo... - $10 Credit View Order USD10.00 30 Jan 2009 Future Nine Corpo... - $10 Credit View Order USD10.00 3 Jan 2009 Future Nine Corpo... - $10 Credit View Order USD10.00
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‹ Terrasip - The customer support is non existant True Call International is a company that has zero customer service ›

Your problem is not Future

Submitted by nitzan on Thu, 04/09/2009 - 20:27.

Your problem is not Future Nine or Pennytel or any provider for that matter. Your problem is you live in Kenya. There's no way any provider can give you good call quality with ping times like 500 ms. Sorry- we tried, but it's just not possible...

--
Nitzan Kon, CEO
Future Nine Corporation

You are wrong Nitzan Kon. Future Nine is the worst VOIP ever!

Submitted by webafella on Fri, 04/24/2009 - 15:58.

No, I actually live in England and not Kenya mate...you clearly do not know what you are talking about.
Future Nine is simply poor. I would not recommend anyone from United Kingdom of Great Britain or any part of the world really to use them. Try get another VOIP provider. Don't trust this website 100% but use your own judgment and please pay using www.paypal.com and not Googlecheck out etc even if they claim that this will make the payment be processed quicker. Their CEO is called Nitzan Kon. Yes, you did con me $50!
Below is the money I wasted with Future Nine...The Future is not Nine...The Future is elsewhere!

24 Apr 2009 Future Nine Corpo... - $10 Credit View Order USD10.00
25 Mar 2009 Future Nine Corpo... - $10 Credit View Order USD10.00
8 Feb 2009 Future Nine Corpo... - $10 Credit View Order USD10.00
30 Jan 2009 Future Nine Corpo... - $10 Credit View Order USD10.00
3 Jan 2009 Future Nine Corpo... - $10 Credit View Order USD10.00

Let's put it this way- we

Submitted by nitzan on Sat, 05/02/2009 - 18:42.

Let's put it this way- we have thousands of happy users... and you - one unhappy user. Readers- draw your own conclusions. This person opened multiple trouble tickets every other week for months on end. When we asked him to stop using our GREY ROUTES and move to premium routes - for months he continued to use the grey routes anyway while complaining all that time. Eventually I got fed up with his endless support requests and asked him to find another provider. Apparently I did not hint hard enough because he STILL made another deposit a month later - and now he's coming back telling us we somehow deceived him into buying more credit - dude, I told you we can't help you, and go find another provider already - how is that deceptive? And after all is said and done, this guy comes back telling us we suck, we're shit, he hates companies like us, he's going to file charge backs with his bank because he we deserve it (this is charge back fraud and illegal by the way!) blah blah blah. This guy is not looking for a VoIP service - he is looking for companies to VERBALLY ABUSE. I ended up refunding his latest payment because he was going to charge it back. This person is crazy. I don't like saying this to a customer, but - YOU ARE FIRED. Go find another provider!!
--
Nitzan Kon, CEO
Future Nine Corporation

Re:

Submitted by maria on Tue, 11/23/2010 - 20:57.
Hi , Thanks for sharing this. I am really surprised with this. I'll try to go for another one.

Re: Your Problem is not Future

Submitted by maria on Tue, 11/23/2010 - 20:54.
Hi , I am agree with you. If anybody suffering from this problem then you can go for this. This can be helpful. Thanks .

Future Nine is really BAD - The Future is not Nine

Submitted by webafella on Fri, 04/24/2009 - 15:52.
My line is bad and I cannot reach UK mobiles, calls to some countries in Europe is so bad that you can't even hear the other person. I thought VOIP was supposed to at least audible but my line is so bad, I have complained to them and I was finally told that there was nothing they can do and I should go elsewhere. I appreciate the honesty but does this mean that your customers who have a problem that you can't or are not willing to fix should leave? I have used most companies here and to be honest I am now beginning to doubt this website. Anyone in UK reading this, I suggest you stick to them UK companies that may sound expensive but at least you can actually talk over the phone and not saying " Can you hear me" all the time!

Like with normal mobile

Submitted by Kamil on Wed, 08/19/2009 - 22:32.

Like with normal mobile phone contracts customers can often find they keep getting declined for mobile broadband. The one difference is that with mobile broadband the dongles sold as part of the contract are fairly cheap to product. This makes it a lower risk to the mobile networks other than if you go over your allowance of course and they can cut you off if that happens. Another part of a self help credit repair program includes the development of a long-term plan that will help you keep your credit use under control and a plan for not getting into credit problems again. Sure, credit counselors can help you do this, but why pay the money and take the chance that you are dealing with a less than reputable company? Brain Walters, Bad credit mobiles

Re:Future Nine- Use them at your own risk. That is all I can say

Submitted by maria on Mon, 11/22/2010 - 04:18.
Hi , I can understand your problem. But one thing i want to tell you that the problem will not same always. You can find many no of product with good services . I'll also suggest you something related to this. Thanks.
us