First Class Service

Submitted by bridgeportsatellite on Tue, 09/23/2008 - 05:51.

User Rating

5
Sound Quality :

Sound quality is much better than my old qwest line for all calls, and I noticed that when I'm talking with someone else who is using an IP phone, the sound quality is out of this world.

5
Customer Service :

Cust svc is great. Always treat my business with high priority. Reps seem to be above-average intelligence, which is rare among phone companies.

5
Features :

I have multiple locations in different states and with different languages for my A/V installation business. I have been able to customize my system so that calls always go to the right person at the right time. Voicemails being emailed to us is great. Custom local numbers for each of my locations is helpful for customers. Super efficient.

5
Price :

Price is perfect. Saving $500+ a month on long distance and toll-free charges. I'm surprised that the price is so low. Did pay for discounted setup, but well worth it and didn't make me sign a contract like some of the others wanted me to.

5

Overall Rating

Before I started using Jive, I had a long list of things I wanted from my phone system. Jive has given me everything on that list, and they have bent over backwards to show appreciation for my business. First rate service and personnel, from sales to support, and I am a very demanding customer. A+. Hope this helps.

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