Nextiva

Nextiva:
Unlimited calling. Top-rated call quality. Great support.
Business. Worldwide.

4.225
8 Review(s)
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Base Service Rates
Monthly Fee $19.95 Long distance rates ¢ /min
Unlimited
Setup/Activation Fee $0.00 User-user rates ¢ /min
Unlimited
Cancellation Fee $0.00 Local rates ¢ /min
Unlimited
Shipping Estimate varies Regional rates ¢ /min
Unlimited
Other Fees $0.00 International rates View International Rates
Special Discount $0.00 - $29.95 for Annual Unlimited Phone Service Special Calling Offers
Special Notes
EFX GROUP “Our company makes a lot of International calls. When I contacted initially Nextiva, we were paying $1600/month for six phone lines, long distance, no voicemail, and a slow internet connection. After switching, we now have ten phones, an automated attendant, a dedicated T-1 for internet, twice as many employees, and our monthly cost is still $500 less than before. The call quality is great, everyone has their own voicemail, customers love how easy it is to access reps, we couldn’t be happier. „ Jon Floyd, CEO EFX JUSTDEVELOPIT.COM “I run five companies out of one office. We have twenty-five associates spread across Europe and the US handling issues for six hundred very active clients. I needed a flexible system that was powerful and affordable. Nextiva presented us with a solution that fit our needs exactly. Now my employees are just an extension away. The Nextiva Connect 360 system that we use makes our entire company seem like it is in one place, so our customers can reach us easily, and our potential customers get the right impression. „ Chris Phillips, CEO JUSTDEVELOPIT.COM
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User's Review
Using Nextiva for office
- Reviewed by: (xxx.xxx.110.114)
Customer Service:
5
Features:
5
Price:
5
Sound Quality:
5
Average Rating:
5
We have been using their service since september '08 and our experience has been terrific. We called them a few times when we signed up for the service because we needed help with setting everything up and to make sure we were doing things right. Since then I've called occasionally to ask basic questions and the people they've got in support have always been helpful and nice to speak with. Based on the customer service, they deserve 5 stars. But the service itself has been perfect the entire time. What we get is great, especially saving some money off our phone bill when compared with our Verizon service.
Nextiva doesn't work for call forwarding
- Reviewed by: (xxx.xxx.100.248)
Customer Service:
4
Features:
4
Price:
5
Sound Quality:
5
Average Rating:
4.5
The call forwarding to cell phone at all times has now become a problem after 2 months of being with Nextiva. I am out of my office quite a bite so the best solution is to have the call forwarding on permanently. I went 3 days with no incoming calls. The work around is to have my desk phone ring then my cell phone. Well the work around is not a solution that I can count on. It is now 7 days with the call forwarding problem. Tech support cannot tell me when the problem for the call forwarding will be fixed. A supervisor was to have called me on the day I called for one. Well no call from a supervisor. Before this problem I was on the phone with tech support a lot just trying to get my phone system features up. I finally got a tech who understood what I was saying to help me. Im now looking for another VOIP provider. I hate to think of the new customers I have lost.
AVOID THIS COMPANY
- Reviewed by: (xxx.xxx.208.170)
Customer Service:
1
Features:
1
Price:
1
Sound Quality:
1
Average Rating:
1
AVOID THIS COMPANY! It was the biggest nightmare. My phones never worked right and it is impossible to get a hold of someone and they don't care. All these good reviews are a lie and a scam. They must make them up. There is no way this company could get a good review.
I JUST SWITCHED AND WILL TRANSFER MY NUMBER
- Reviewed by: (xxx.xxx.15.169)
Customer Service:
5
Features:
5
Price:
5
Sound Quality:
5
Average Rating:
5
This review form is tough to understand but Id like to share my experience with Nextiva. I was using Packet8 since last May (2008). My service was fine, I had occasional quality problems. The service with Packet8 was down for sometime during the summer as well as in January - I've noticed a total of about 25 hours down in just 11 months. This includes my last experience on wednesday, which was april fools. It was not a prank though. My service didn't work in the morning and I decided it was time to cut them off. I switched to Nextiva the next day and today is my second day using their service. I still havent gotten the phones from them but something tells me they are far better. Customer service has been helpful and they did a good job of guiding me on what to expect. I like Nextiva so far, I won't ever say the same for Packet8.
Features work well. Support is Good.
- Reviewed by: (xxx.xxx.86.32)
Customer Service:
5
Features:
5
Price:
5
Sound Quality:
5
Average Rating:
5

Switching our service with ten extensions was not something that we decided to do in one evening. We researched providers and found which company would be the best fit based on our needs. This included, good support, a useable interface and great service. We made our decision to go with Nextiva after we compared them with our current provider as well as another hosted solution. Looking at the costs and the benefits it made most sense to go with Nextiva and the decision has worked out. Our numbers transferred successfully and the e service itself is far better that what we had before switching to nextiva.

Extremely Pleased on Many Levels
- Reviewed by: (xxx.xxx.100.248)
Customer Service:
4
Features:
4
Price:
5
Sound Quality:
5
Average Rating:
4.5

I view nextiva as much more than a phone service since I've been using them for quite a while now. I had a few issues during the setup because my Internet with comcast is kinda odd but since working everything out, everything has been right. I should mention that it was their support that resolved the internet issue not comcast. I was expecting that the people in nextiva's support were going to tell me to contact comcast, but that was never the case. The call quality has sounded clear and my internet has not interfered with anything since setup.

Nextiva is next
- Reviewed by: (xxx.xxx.191.23)
Customer Service:
5
Features:
5
Price:
5
Sound Quality:
4
Average Rating:
4.75

I like this company and their VoIP service

Finally, VoIP service with true digital quality sound.
- Reviewed by: (xxx.xxx.100.248)
Customer Service:
4
Features:
4
Price:
5
Sound Quality:
5
Average Rating:
4.5

Overall, I have been very happy with Nextiva. I would (and Have) recommend them to anyone.

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