Internet-calling FAQ

Making calls over the Internet can shrink your home phone and cell phone bills. But voice over IP (VoIP) is more than just thrifty—it mixes traditional calling with new features that simply aren’t possible with a plain old telephone. Ready to jump on the bandwagon? Here are answers to some of the most common questions people have when they’re thinking about making the switch.

Q: What basic options do I get to choose from if I decide to use voice over IP?