VoIP spurs demand for network support services

17 October 2006

Support service spending to reach $1.27bn by 2010

Evolution of the global VoIP equipment market will push network support services spending to $1.27bn in 2010, industry experts predicted today.

IDC expects traditional divisions between telephony and IT to erode as network equipment vendors move from proprietary hardware and software towards software running over dedicated servers.

The analyst firm pointed out that networking vendors have traditionally experienced very little competition for support services owing to the proprietary nature of their products.