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17 September 2007
VoIP, or Voice over Internet Protocol, will probably
sound like perplexing IT jargon to some owners of small businesses.
However, the term VoIP is becoming an increasingly analysed topic among
the business and IT press alike.
According
to research carried out by Silicon.com, 60 per cent of UK small and
medium-sized businesses considered investing in VoIP in 2007. In terms
of planned investment, it only lags behind laptop and handheld
computers.
So
what exactly is this technology and why all the fuss? More importantly,
what does it mean to small firms and how can it be of any benefit?
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18 September 2007
WHEN they first appeared on the market some four years ago,
VoIP (voice over internet protocol) services appealed to geeky types
who wanted to make phone calls over their broadband internet
connection. Patchy quality and unreliable services confined them to
this niche.
But fast forward to this year and VoIP has grown up.
The quality of the calls rival (and in some cases even surpass) that
of a traditional phone service, and simple plug-and-play equipment
means almost anyone can install a service and make calls in minutes. |
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14 September 2007
If you’re considering switching from the traditional public switched
telephone network (PSTN) service to VoIP, you might be wondering
whether the change will make you more vulnerable to scammers, help
protect you from common scams, or not make much difference at all.
Con games are about as old as human history; there will always be
people around who attempt to use deception to persuade others to do
something — often, to give them money or something else of value. In
today’s electronic world, that something else may be passwords used to
access various accounts at financial institutions, etc., or it might be
credit card numbers and similar information used to obtain goods and
charge them to someone else.
Most jurisdictions have fairly broad laws against fraud that cover
both in-person and online scams, and many are now enacting legislation
to deal specifically with the types of fraudulent schemes commonly
perpetrated over the Internet. How much of a threat is VoIP? Let’s take
a look. |
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